(KTLA) — Self-driving vehicles are supposed to present a mix of comfort and innovation, however for one L.A. man attempting to get again to the Metropolis of Angels, his expertise, caught totally on digital camera, was nothing however weird and irritating.
Watch full story on KRON4 sister station KTLA’s web site.
Mike Johns, the founding father of AI technique firm Digital Thoughts State, instructed KTLA that he was in Scottsdale, Arizona, for a enterprise journey final week when he determined to make use of a Waymo robotaxi to journey to the airport to fly again to Los Angeles.
It was simply his second time utilizing the service, he mentioned.
The journey began off regular; Johns bought into the again of the automotive, buckled his seatbelt and the Waymo started driving.
Solely, relatively than go to the airport, the automotive simply drove in circles for minutes, leaving him stranded and dizzy.
To high it off, Johns mentioned Waymo’s customer support solely made issues worse.
“Somebody at the control tower realized there’s an issue and tried to fix it, but the kicker is, they told me to try and use my phone to fix the problem,” he instructed KTLA.
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After about 10 circles in a row, the automotive was ultimately in a position to cease, however Johns says the expertise raises considerations in regards to the security of autonomous automobiles and their customer support.
“That feeling was very uncomfortable, where you’re strapped in and you can’t open the door as the vehicle was just going in circles,” he mentioned.
Waymo didn’t instantly reply to Johns’ grievance or KTLA’s request for remark.
